Customer service was a MAJOR letdown, although we did get to view some manta rays for around 15 minutes. Since the staff had said at the beginning of the boat ride that they had been working back-to-back tours all day, I would assume this is the reason why the 3 crewmembers left quickly without saying anything while we watched them walk to their vehicles or even offering to wait with us till our uber arrived. The captain snapped a quick picture of the swollen jellyfish sting from the injured and said the owner would call the next day to check on us, then walked away, but no one reached out. Since they were locals and we were not, I would assume this was offered to them. Onder leiding van een deskundige gids reis je vijf minuten voor de westkust van de Big Island, waar de mantas zich op het plankton laten smullen. Our group wasn't offered to rebook for free, but finding out from the other group on the boat that they were offered a comp snorkel to them. Zwem in de buurt van de natuurlijke habitat van een manta-straal tijdens deze 1,5-uur durende snorkelexcursie vanuit Kona. Once back at the dock, Jacob, the captain, and the co-captain in training, lacked compassion. If you book this tour, ask what happens if someone gets hurt. To those who wish to discover more about the manta rays along the West side of the Big Island, we invite you to browse our library collection of pictures, video clips, descriptions, and stories. Since this was their last boat ride of the day, all the ice had melted, so there was no ice to put on the sting swelling, and they offered very little first aid, such as warm bottled water. Over the last 20 years, we have been compiling this database of manta rays off the Kona Coast of Hawaii. Also, the fact that we ended 45 minutes early. Gloves or gloves to avoid jellyfish stings would have been a good idea, so I deducted it from the rating. However, the sting worsened, and we all had to return to shore at 11:15 pm, 45 minutes earlier than planned. Hawaii Big Island Manta Ray Night Snorkel Experience Head to the best place ever to enjoy a date with the lovely manta ray Snorkel in the moonlight and create. Seeing the manta rays was a neat experience until our guide Jacob warned us about jellyfish, which was about 15 minutes after getting into the water one of us in our group got stung on the hand and had to return to the boat. Jacob, our guide, gave us a snorkeling rundown when we arrived, got us on the boat, and gave us wetsuits. Manta alfredi, Hawaiis manta rays, are born at about 3 feet in length and the smaller of the two species found in Hawaiis coastal waters. We received a text earlier in the day with all the info for our scheduled manta ray snorkel from 10 pm to 12 am.
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